Return Policy:

If you are not satisfied with your purchase, you can return or exchange the product within 30 days of receipt as long as the product is returned in new, unused, and resalable condition inside its original packaging. All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department. Please save all packaging and accessories for any item that is returned to CoolbeachStuff.com. Physically damaged items cannot be returned.

• Products that are returned to Cool Beach Stuff with a missing, damaged or altered product will be refused RMA service and returned to you at your cost.
• All items returned for a refund or exchange are subject to a 15% restocking fee.
• All return items must arrive back to Cool Beach Stuff in resalable condition. Products must be new, unused, unaltered and uninstalled (with no cut or clipped wires, or contact with water.) The items must arrive with the original packaging and accessories. Products not in original condition will not be accepted for return
• Shipping charges are not refundable except when a replacement item is not available.
• Return shipping costs will be at the customer's expense. Some of our products are offered with free shipping, so please note if you return a product that has free shipping our actual outbound shipping costs will be deducted from your return refund.
• In the unlikely event that your order is incorrect, missing parts, damaged or defective, please call us within 7 days and we will send you the correct product, replacement product, or replacement parts at no cost to you.
• Any refused items or incorrect address items will be charged shipping both ways plus 15% restocking fee.
• Refund policy does not cover products damaged due to neglect, improper usage, or Acts Of Nature.

Damaged Merchandise

If you receive damaged merchandise, we will strive to make the replacement process quick and easy. Be sure to notify both the carrier and Cool Beach Stuff within 24 hours of delivery to report the damage. Please keep all packing materials. Cool Beach Stuff will pay the return shipping fee for products that are received damaged.

• Damaged merchandise returned for credit will incur a 20% processing fee. The product must be returned in original packing and must be new, unused, unaltered and uninstalled (with no cut or clipped wires, or contact with water.) and return shipping cost at customer expenses. Actual outbound shipping cost shall be deducted incase of free shipping promotional product.
• Damage or warranty claim of any nature will not be honored when a non-commercial purpose product is used in commerical settings.

Cancellation

Requests to cancel your order can be accepted by calling customer support at 1-727-489-6700.

If we were not able to cancel your order and it has already been shipped, please do not refuse the shipment as this could result in return/cancellation fees being assessed.

Payment Policy:

Ordering online at CoolBeachStuff.com is safe and easy 100% guaranteed! Our secure servers will protect your information using the most advanced encryption and firewall technology throughout the ordering process. Our Web site protects the security of personal information transmitted to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us using a unique session key. These layers of privacy protection ensure that information cannot be viewed even if intercepted by unauthorized parties

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures

We accept several methods of payment as listed below. No matter what method you choose, we guarantee that every transaction you make on our site will be 100% secure. All prices are listed in U.S. dollars

Promotion Discount Codes

Terms and Conditions:

• Take discount specified on the AD off your total order with use of discount code, excluding shipping charges and taxes
• Discount will be taken during the checkout process
• Offer not valid on prior purchases, prior orders or with any other discounts, certificates or promotions
• This coupon may only be redeemed once during the promotion period.
• Offer applies to merchandise purchases only.

We are pleased to accept payment through:

Amazon:

Checkout by Amazon is a complete checkout solution that provides you with the same secure and trusted checkout experience available on Amazon.com today. It offers unique features, including Amazon's 1-Click, and tools for businesses to manage shipping charges, sales tax, promotions, and post-sale activities including refunds, cancellations, and chargebacks.

PAYPAL:

The trusted leader in online payments. PayPal enables buyers and businesses to send and receive money online, safely and privately, and with no fee. PayPal provides industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

CREDIT CARDS:

We currently accept Visa, MasterCard, American Express and Discover cards. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

• We don't deliver to P.O. boxes.
• We do not ship to APOs and FPOs.
• You are responsible for filing any claims with carriers for damaged and/or lost shipments.
• Risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier
• Free Shipping on Chairs are not available to destinations: CA,WA,OR,MO,ID,WY,AZ,UT,NV,NM
• Free Shipping promotions are not available to destinations:AK,HI,AS,FM,GU,MH,MP,PW,PR,VI,AA,AE,AP,EE. Please contact our Customer Service for shipping charges.